Refund Policy
At IPTV The House, your satisfaction is our priority. We offer a fair and transparent refund process.
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Refund Eligibility: You are eligible to request a full or partial refund within 7 days of your purchase if you experience technical issues that our support team cannot resolve.
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Request Process: To initiate a refund, please contact our support team at [Insert Support Email] with your transaction ID and a detailed description of the issue.
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Evaluation: Every request is manually reviewed. We may ask for screenshots or logs to help us understand and fix the technical problem before approving the refund.
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Processing Time: Once approved, refunds are processed to your original payment method within 5 to 10 business days.
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Non-Refundable Situations: Refunds will not be issued for issues stemming from the user’s internet connection, incompatible hardware, or failure to follow setup instructions provided on our site.